Even AI needs UI

By Matt Hull on May 20, 2020 1:55:00 PM

In Douglas Adams’s The Hitchhiker’s Guide to the Galaxy, the computer onboard starship “Heart of Gold” could be described as intelligent (if “intelligent” is a synonym for “snarky”).

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What Do UX Designers Do All Day?

By Matt Hull on May 15, 2020 1:55:12 PM

Some people have it easy.

At a cocktail party, when asked, “What line of work are you in?” they can answer in a couple of words without fear of getting quizzical looks or blank stares. “Accountant.” “Tax attorney.” “Kindergarten teacher.” “Truck driver.” “Software developer.”

Then there are user experience (UX) designers…

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When good ideas meet bad UX

By Matt Hull on May 6, 2020 10:54:11 AM

Information technology is one of those occupations no one notices until something goes wrong. Few users send appreciative notes to IT managers because the team is doing a great job of keeping the network running. Let the network go down for five minutes and then duck as the nastygrams are fired off.

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If I Already Know What I Want, Should I Ask My Users What They Think? Why?

By Matt Hull on Apr 29, 2020 9:15:00 AM

Most large software projects come with interested parties or “stakeholders.” Each stakeholder wants something slightly different out of the project:

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