"Leading in the Gap" Video: Keeping Transformation Teams Engaged

In This Video

Host Angela Spencer, SVP for AndPlus’ Digital Transformation practice, speaks with Melissa Ehresman, Chief Digital Officer at USAA about:

  • The challenges and techniques for keeping employees and teams engaged throughout an extended digital transformation program.
  • Recommendations for keeping senior management aligned and engaged with transformation.

 

About the “Leading in the Gap” Series

Leading transformation is challenging work and for companies undergoing transformation, everyone is living in the gap – the gap that exists between the current state and the desired future state (aka where the organization aspires to be.) The responsibility of transformation leaders is to lead through this gap and bring people and organizations along the way. This brings special leadership challenges.

 

In the "Leading in the Gap" series you will hear transformation leaders working in various industries share their perspectives on the challenges of leading transformation, what works for them, lessons learned, and what they wish someone had told them to better prepare for the role of leading in the gap.

 

Video Participants

Host: Angela Spencer, SVP for AndPlus’ Digital Transformation practice

Guest: Melissa Ehresman has a distinguished career as a digital, IT and transformation leader at several Fortune 500 companies including Capital One, Genworth Financial, and USAA.

LITG USAA mod 2 Keeping People Engaged

To be notified of new episodes and valuable resources, subscribe to the AndPlus monthly newsletter. For additional digital transformation and product development resources, visit our resource library now.

 

See more resources

Get in touch

LET’S BUILD SOMETHING AWESOME. TOGETHER.