"Leading in the Gap" - Carrier: Co-Creating With Customers
In This Video
Angela Spencer, SVP for AndPlus’ Digital Transformation practice, speaks with Udit Mehta, Chief Digital Officer for Carrier - Fire and Security, about:
- Engaging customers in innovation
- How customers can help further transformation
About the "Leading in the Gap" Series
Leading transformation is challenging work and for companies undergoing transformation, everyone is living in the gap – the gap that exists between the current state and the desired future state (i.e., where the organization aspires to be.) The responsibility of transformation leaders is to lead through this gap and bring people and organizations along the way. This brings special leadership challenges.
In the “Leading in the Gap” series you will hear from transformation leaders working in various industries and explore their thoughts and experiences about the challenges of leading in the gap, what has worked for them, lessons learned along the way, and what they wish someone had told them to better prepare for the role of leading in the gap.
Host: Angela Spencer, SVP for AndPlus’ Digital Transformation practice.
Guest: Udit Mehta, Chief Digital Officer, Carrier - Fire and Security.
As a digital business leader, Udit has worked in the Energy, Oil & Gas, Manufacturing, Automotive, and Financial Services sectors working in global organizations with revenues from $3B to $72B. In his role as a transformation leader, Udit has attracted, recruited, and mentored countless transformation teams and lead transformations that have accelerated business growth and captured market share in complex and competitive business climates.