Artificial Intelligence in the World of Digital Transformation

By Abdul Dremali on Nov 6, 2019 9:05:00 AM

If you’ve been paying any attention at all to the world around you, you’ve probably noticed quite a bit of discussion, speculation, and hand-wringing about emerging technologies, such as robotics and artificial intelligence (AI). Much of what’s been written in the popular press and on social media centers around big, scary questions, such as:

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Can You Afford to Skip Digital Transformation?

By Abdul Dremali on Oct 23, 2019 9:15:00 AM

One of the biggest mistakes a business can make is to assume today’s success will be there tomorrow. A company can thrive for generations, relying on a tried-and-true formula for success. It’s easy to fall into the trap of believing that what has always worked in the past will always continue to work in the future.

All it takes is one disruptive technology, one upstart company that comes out of nowhere with a better, faster, cheaper, more convenient way to deliver the same products and services, to completely upend an established company’s entire business model.

No one can predict the future, so it’s inherently difficult to anticipate these developments. But there are things businesses can do to put themselves in a better position to respond to these developments when they occur. The most important of these is digital transformation.

Digital Transformation: A Review

AndPlus understand digital transformation as the process of organizational change brought about by the use of digital technologies and business models to improve performance. Under this definition, digital transformation must include the following:

  • Business objective; typically, a desire to “move the needle” on some key performance metric
  • Foundation of one or more digital technologies
  • Organizational change, which includes some combination of processes, people, and strategy

It’s a tall order, and not easy to pull off. Many organizations treat it as no more than a buzzword. “All the cool companies say they’re pursuing digital transformations, so we’ll make the same claim,” while being light on the specifics of what’s actually being transformed.

Dig a little deeper and you’ll find those businesses that successfully execute one or more digital transformations are better able to attract and keep happy customers. Their organizations reduce inefficiencies, eliminate cumbersome manual processes, and lower costs while readying for important market changes.

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User Experience Is the Core of Digital Transformation

By Abdul Dremali on Sep 9, 2019 9:12:00 AM

We’ve discussed digital transformation—what it is, why it’s become so important, and how it benefits businesses that pursue it. By migrating business processes to digital platforms—and optimizing those processes, as part of the transformation—businesses realize greater efficiency, productivity, and cost savings.

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Improving the Design Phase of Digital Transformation

By Brian Geary on Jul 31, 2019 9:05:00 AM

Digital transformation: What is it? What can it mean to your organization? What does it take to be successful in a digital transformation initiative?

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Accelerating Digital Transformation with Design Thinking

By Abdul Dremali on Jul 17, 2019 9:05:00 AM

In the 1994 action film Speed, with Keanu Reeves and Sandra Bullock, a homicidal madman plants a bomb on a Los Angeles city bus and rigs it to explode if the vehicle’s speed falls below 50 miles per hour. (Spoiler alert: The good guys win and boy gets girl.)

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3 Elements of Digital Transformation

By Abdul Dremali on Jun 19, 2019 9:05:00 AM

What are the elements of a successful digital transformation?

That is, what are the qualities, principles, cultural characteristics…and more an organization should have in place to increase chances for success with a digital transformation initiative?

It’s more than digital tools or infrastructure, although these are important. In this article, we discuss 3 elements critical to any digital transformation.

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