Identifying and Addressing Friction in your Organization

By Abdul Dremali on Dec 2, 2020 2:30:00 PM

In the classic Road Runner cartoons, you often see this when the Road Runner starts to run: His feet start moving, but the bird himself stays in place.

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The hidden benefits of digital transformation

By Abdul Dremali on Nov 30, 2020 2:30:00 PM

Don’t you love unexpected bonuses?

It doesn’t have to be anything big. The parking meter that still had an hour on it when you parked there. The pizza in the break room on a day you didn’t have time to pack a lunch. The dollar bill someone used as a bookmark in the library book you checked out. The canceled late-evening Zoom meeting that gave you time to read a story to your child.

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Is Friction Slowing Your Organization's Transformation?

By Angela Spencer on Oct 27, 2020 2:28:20 PM

One of the words that came up frequently in my early digital career was “optimize”. We were always optimizing web content for keywords to improve search engine results and rankings. We optimized experiences to increase conversion of site visitors.

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Inspiring transformation within your organization

By Abdul Dremali on Sep 21, 2020 9:15:00 AM

An old story about corporate culture runs something like this:

A consultant gives a seminar about corporate culture and the benefits of having a positive, supportive culture that encourages collaboration, open communication, innovation, and other goodies. Afterwards, a CEO is overheard to say, in all earnestness, “I want one of those cultures, and I want it Monday morning!”

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Digital Strategy: Precursor to Transformation

By Angela Spencer on Aug 24, 2020 11:56:55 AM

In the 1975 movie Monty Python and the Holy Grail, King Arthur and his knights concoct a brilliant plan for penetrating a heavily fortified castle: Drawing on the Trojan Horse story, they build a wooden rabbit (why not?) and position it outside the castle gates as a gift.

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9 Reasons Digital Transformation Projects Fail

By Abdul Dremali on Jun 30, 2020 9:45:00 AM

By some estimates, more than half of all IT projects fail.

It’s not for lack of trying. And there are plenty of mistakes from which we can learn. 

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