The AndPlus Blog

Recently, we talked in this space about user experience (UX) and why it’s so important to get it right when designing, building, and selling a software product. To recap, Google has come up with a handy way to evaluate and give a numerical value to a product’s UX, which helps guide designers and developers in the right direction to make improvements.

Have you ever used software whose user interface had some or all of the following characteristics?

• No clear path for performing a task
• Non-intuitive controls
• Poorly worded, non-descriptive labels
• Unhelpful error messages
• No feedback when you take an action (Is it doing anything, or is it stuck?)
• Data entry fields that allow you to enter invalid data
• Date entry fields that require you to duplicate data entry or enter extraneous data for no good reason
• Poor or nonexistent help

If so, you’re not alone—in fact, if you haven’t encountered such software, you are in a tiny minority.